Celebrate and embrace your Presence.

Please contact us if you have any questions about any of our policies.

We want all of our patients to be as committed to their rejuvenation processes as we are. For this reason, we charge $75 to hold your appointments. This charge will be credited to your account and will subsequently be put toward your choice of any treatment or skincare products offered at our office.

It is our policy to require a credit or debit card be presented prior to rendering services at our office, as payment for all services and/or products is expected at the time of service. We gladly accept cash, debit cards, or all major credit cards, such as VISA, MasterCard, American Express, or Discover. While we accept most FSA and HSA plans, Presence Aesthetics & MedSpa does NOT participate with or submit billing for any government or private insurance companies. For more information regarding our payment policies, please feel free to contact our office at prior to your appointment.

We appreciate that, from time-to-time, our patients may need to cancel or reschedule their appointment with us. We understand that things can come up at the last minute, however, we do require that you notify our office with at least 24 hours notice so that we may use your appointment time to treat other patients. Any cancellations made with less than 24 hours notice will incur at least a charge of $75. 

We appreciate that everyone is busy , however, courtesy is essential for fostering a positive relationship and it only takes a minute or two to modify an appointment. Please understand that missed appointments affect our other patients, our staff, and our business. Consequently, missed appointments will be charged 100% of scheduled treatment.

Points may be used toward any product or service at our office. Points awarded to the referring patient are redeemable for up to 50% of the total value of any service or product at our office. Unused points do not expire and will remain in the patient’s profile until they are used. Points may not be used in conjunction with other specials or discounts.

Due to the nature of our services, we are not able to offer refunds of any kind on services rendered. We do our best educate all of our patients about the risks, benefits, and realistic goals for our services. In addition, we urge our patients to read all consent forms and feel free to ask any questions prior to consenting to any procedure at our office.

We accept returns on all skin care and nutritional products within 21 days of purchase. Please supply your receipt for full refund.